The Federal Motor Carrier Safety Administration’s (FMCSA) regulations protect consumers of interstate moves and define the rights and responsibilities of consumers (shippers) and household goods carriers (movers).

The primary responsibility for protecting your move lies with you in selecting a reputable household goods mover or household goods broker, and making sure you understand the terms and conditions of your contract and the remedies that are available to you in case problems arise.

Working with a household goods carrier (mover) can be nerve-racking. You are packing up all your treasured possessions – furniture, family, pictures, heirlooms, antiques, children’s toys – and handing them over to strangers to load into a truck. While most moves go smoothly, accidents do happen, and some items may be lost or damaged during shipment.

Knowing the right questions to ask and having a checklist can make all the difference in a successful move. For more information on interstate moves, visit the FMCSA Web site at: www.protectyourmove.gov